The Cloud People, a Full ServiceNow Lifecycle Partner is growing rapidly in Europe and US. In support of our successful approach to IRM excellence, we are looking for a ServiceNow Senior IRM Consultant to join our team.

Responsibilities:

- Lead and facilitate workshops focused on IRM process optimization and ServiceNow alignment.

- Translate IRM business requirements into practical and effective ServiceNow solutions.

- Contribute to thought leadership within the IRM practice, staying current with industry trends and best practices.

- Lead complex ServiceNow IRM implementations, encompassing design, development, testing, and deployment.

- Ability to effectively manage project scope, timelines, and budgets.

- Possess advanced expertise in ServiceNow platform functionalities, scripting, and best practices.

- Design and build custom workflows, integrations, and automations tailored to IRM needs.

- Collaborate with pre-sales team to craft compelling proposals and presentations for IRM-related ServiceNow solutions.

- Effectively demonstrate the value and capabilities of ServiceNow IRM solutions to prospective clients.

- Manage and mentor junior team members, fostering knowledge sharing and skill development.

- Proactively identify client challenges and propose innovative solutions aligned with their IRM goals.

- Collaborate effectively with stakeholders across diverse technical and business levels.

- Deliver clear and concise presentations and documentation to both technical and non-technical audiences.

- Foster strong relationships with clients, building trust and exceeding expectations.

- Actively participate in knowledge sharing within the team and across the organization.

Qualifications & Skills:

- 5+ years of experience in ServiceNow project implementation, with a strong focus on IRM (minimum 2+ years).

- Proven success in leading and delivering complex ServiceNow IRM projects.

- In-depth understanding of IRM methodologies, frameworks, and best practices.

- Experience in pre-sales activities.

- Expert-level proficiency in ServiceNow platform functionalities, scripting, and configuration.

- Holding the following certifications: Certified System Administrator (CSA), CIS - Risk and Compliance (CIS - RC) are highly desirable.

- Proficient in HTML, CSS, and scripting languages like JavaScript.

- Familiarity with web services (REST, SOAP), XML, JSON, and relational databases (MySQL).

- Strong understanding of API development and integration best practices.

- Experience with Agile and Scrum development methodologies.

- Excellent communication and presentation skills, adept at engaging both technical and non-technical audiences.

- Strong leadership and mentoring abilities, fostering positive team dynamics and knowledge sharing.

- Fluent in English and local language. Additional European languages (Dutch, French) considered a plus.

Bonus:

- Additional ServiceNow certifications such as CIS - Third-Party Risk Management, CIS - Vulnerability Response and CIS - Security Incident Response, Certified Application Developer.

- ServiceNow Workspace experience is a very big plus.

- GRC experience (has performed a risk assessment, Audit or other assurance activities).

- Cyber security related certifications (CISM, CISSP, etc).

- React and AngularJS experience is big plus.

- CMA or a CTA.