ServiceNow CSM Solution Consultant
Are you our next ServiceNow CSM Solution Consultant? Are you looking to accelerate your career and want to work with one of the leading cloud-based Platforms? Then you have come to the right place!
The Cloud People, a Full ServiceNow Lifecycle Partner is growing rapidly in Europe and US. For our activities and brand new TCP office in Amsterdam we are looking for ServiceNow CSM Solution Consultants to join our team in The Benelux.
As an experienced CSM Consultant you will be guiding customers on their ServiceNow CSM journey and be the bridge that enables technology to solve business needs. This is a hands-on role capable of leading CSM implementations to ensure customer engagements are successfully delivered.
We are looking for people that can:
- Demonstrated experience in guiding and supporting CSM engagements during presales, design and implementation stages.
- Experience in leading at least three full lifecycle Customer workflow implementations
- Combines thought leadership with deep subject matter expertise related to ServiceNow CSM, Portal and adjacent platform capabilities like Field Management and ITSM/ITOM
- Experience in leading client workshops, translating business requirements into user stories
- Experience with designing, configuring, and deploying ServiceNow ITOM solutions that meet business requirements and adhere to industry best practices and standards.
- Solid understanding of Organizational Change Management (OCM and experienced in developing communication, test and training plans
- Can master both the technical and business side and ability to work with people acting on multiple levels.
Typical traits of our ServiceNow CSM specialized solution consultant’s (one or many of the following):
- 5+ years of ServiceNow related experience.
- Excellent CSM business domain understanding, with the ability to translate theoretical concepts and client requirements into practical solutions that deliver value.
- Strong understanding of ServiceNow architecture, development, and best practices
- Holds CIS-CSM or CSM professional Suite accreditations and preferably accreditations of interconnected platform domains like Field Management and ITSM/ITOM
- Excellent interpersonal skills, customer-centric attitude, and experience working with a diverse team.
- Experience with Agile/ Scrum
- Fluent in Dutch and English.
- Department
- Delivery
- Locations
- The Cloud People, Amsterdam (Netherlands)
- Remote status
- Hybrid Remote
The Cloud People, Amsterdam (Netherlands)
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About The Cloud People
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We are looking for talents who want to join a team of experts on the ServiceNow Platform. If you can't find any open positions that are suitable for you, please send us an application and CV.
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ServiceNow CSM Solution Consultant
Are you our next ServiceNow CSM Solution Consultant? Are you looking to accelerate your career and want to work with one of the leading cloud-based Platforms? Then you have come to the right place!
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