ServiceNow System Administator
Are you our next ServiceNow System Administrator? Are you looking to accelerate your career and want to work with one of the leading cloud-based Platforms? Then you have come to the right place!
The Cloud People, a Full ServiceNow Lifecycle Partner is growing rapidly in Europe and US. For our team in Poland (Krakow or Lodz), we are looking for ServiceNow System Administrators. As a System Administrator you will be responsible for administration, configuration and maintenance of our customers’ ServiceNow platform. You will monitor key metrics and ensure optimal health of the platform.
We are looking for people that can:
- Provide assistance and support to ServiceNow users, including troubleshooting, solving tickets and answering questions.
- Handle Incidents, Problems, Change Requests and Service Requests.
- Administer Catalog Items and their connected workflows.
- Create and maintain dashboards and performance metrics.
- Configure and customize the ServiceNow platform to align with the customers processes and requirements.
- Manage Servicenow instances, including instance provisioning, patching and upgrades and performance tuning.
- Implement security policies and controls to protect sensitive data and comply with regulations.
- Document system configurations and procedures.
Typical traits of our ServiceNow System Administrators (one or many of the following):
.- Associate’s degree in computer science, business administration, or related field
- Achievement of ServiceNow Administration certification
- Proven experience as a ServiceNow Administrator, managing and configuring the ServiceNow platform.
- Strong knowledge of ServiceNow Virtual Agent and Employee Center Applications.
- Familiarity with the Configuration Management Database (CMDB).
- An understanding of ServiceNow Flow Designer.
- Working knowledge of configurations such as: Business Rules, Client Scripts, Script Includes, Access Controls, Notifications, Flow Designers and Workflows, Integration Hub as it relates to ServiceNow.
- Detailed understanding of, and experience with, ITIL processes.
- Experience delivering measurable outcomes, performance consistency and reporting results to key process partners and stakeholders.
- Effective organizational, time management and planning skills.
- Ability to work with a wide variety of internal clients.
- Fluent in English
- Department
- Delivery
- Locations
- The Cloud People, Krakow (Poland), The Cloud People, Łódź (Poland)
- Remote status
- Fully Remote
A unique career - Join us
About The Cloud People
Want to join the team?
We are looking for talents who want to join a team of experts on the ServiceNow Platform. If you can't find any open positions that are suitable for you, please send us an application and CV.
Or do you have questions about the open positions?
ServiceNow System Administator
Are you our next ServiceNow System Administrator? Are you looking to accelerate your career and want to work with one of the leading cloud-based Platforms? Then you have come to the right place!
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